Legal
Privacy Policy
Last updated: January 2025. Gemini Sports Club & Spa, Rawai, Phuket, Thailand.
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information in accordance with the Personal Data Protection Act B.E. 2562 (PDPA).
1. Who We Are
Gemini Sports Club & Spa ("Gemini", "we", "us", "our") is a premium sports, wellness, and lifestyle club located at 43/8, Rawai, Mueang Phuket District, Phuket 83130, Thailand.
We are committed to protecting your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) and applicable Thai law.
2. Information We Collect
We may collect the following personal information when you use our services, register for membership, or interact with our digital platforms:
— Identity data: name, date of birth, nationality, passport or ID number
— Contact data: email address, phone number, address
— Membership data: membership tier, payment history, facility usage records
— Health and fitness data: only where you voluntarily provide it for training or treatment purposes
— Technical data: IP address, device type, browser information, and usage data from the Gemini App and website
— Marketing preferences: communication preferences and event registrations
3. How We Use Your Information
We use your personal data for the following purposes:
— To process and manage your membership application and account
— To facilitate booking, payment, and facility access
— To deliver personalised training, recovery, and wellness services
— To communicate with you about your membership, upcoming events, and club news
— To comply with our legal and regulatory obligations in Thailand
— To improve the quality and experience of our services
We will not use your personal data for any purpose beyond those stated here without your explicit consent.
4. Legal Basis for Processing
We process your personal data on the following grounds:
— Contract performance: necessary to deliver the membership services you have agreed to
— Legal obligation: to comply with Thai law and regulatory requirements
— Legitimate interests: to operate, maintain, and improve our club facilities and services
— Consent: for optional marketing communications and non-essential data uses
5. Data Sharing
We do not sell your personal data. We may share your information with:
— Trusted service providers who assist in operating the club (payment processors, IT providers, health practitioners) — subject to strict confidentiality agreements
— Legal authorities, where required by Thai law or court order
— Our affiliated entities, solely for the purpose of delivering Gemini services
All third parties are required to handle your data with the same level of care and in accordance with applicable privacy law.
6. Data Retention
We retain your personal data for as long as your membership is active and for a period thereafter as required by Thai law (typically 5–10 years for financial and contractual records). Health and fitness records are retained only for as long as necessary to provide the relevant service.
You may request deletion of non-legally-required data at any time.
7. Your Rights
Under the PDPA and applicable law, you have the right to:
— Access the personal data we hold about you
— Correct inaccurate or incomplete data
— Request deletion of your data (where legally permissible)
— Object to or restrict the processing of your data
— Withdraw consent at any time (without affecting previous processing)
— Lodge a complaint with the Personal Data Protection Committee of Thailand
To exercise any of these rights, contact us at: info@geminisportsclubandspa.com
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to staff and contractors who require it to perform their duties.
9. Cookies & Digital Tracking
Our website and Gemini App use cookies and similar tracking technologies to provide core functionality, improve user experience, and analyse usage. You can manage cookie preferences through your browser settings. Essential cookies necessary for the operation of the platform cannot be disabled.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify members of material changes via email or through the Gemini App. The current version of this policy is always available on this page.
11. Contact
For any privacy-related enquiries, requests, or complaints, please contact:
Gemini Sports Club & Spa
43/8, Rawai, Mueang Phuket District, Phuket 83130, Thailand
Email: info@geminisportsclubandspa.com
© 2026 Gemini Sports Club & Spa. All rights reserved.
